The Philippine Daily Inquirer partnered with the worldwide data and business intelligence platform Statista, which offers a vast compilation of data, reports, and insights on more than 80,000 topics from 22,500 sources across 170 industries. Their survey ranked Yamaha Motor Philippines, Inc. as having the best customer service in the motor vehicle retailer category. An independent poll of over 11,000 Filipino customers who had either made purchases, used services, or gathered information about goods or services over the previous three years was used to determine the Philippines' Best Customer Service 2023 rankings. Consumers assessed a number of brands; in all, more than 115,000 assessments were gathered.
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